Communication (2010/12)
Index
The Personal Video Communication Market Will Have A Bright Future
Published:2010/12/21 1:42:00 Author:Li xiao na
The sales of personal video communication market will reach 168 million before 2015, which is four point five times of the past year. 4.5 million Sets of the personal video communication device will be sold before the year of 2015. The customer service and video software become the important driving force of this market before 2012. There are two kinds of the products, one is the communication between the clients, ... (View)
View full text | Comments | Reading(710)
Descriptions On The Call Center
Published:2010/12/1 3:11:00 Author:Li xiao na
The call center has developed from the ninth century, which was widely identified by the customers and business. This center has become a large business chain nowadays, which includes the hardware supplier, software developer, integrators, information consultation service providers, management department. The first generation of the call center relied on the manual operation and had the high requirement on ... (View)
View full text | Comments | Reading(762)